Last Updated: [Date]
At Aurum Aura, hum chahte hain ke aap apne purchase se satisfied ho. Agar aapko product me koi issue ho, to hum refund ya replacement provide karte hain.
1. Returns
- Products ko receive karne ke 7 days ke andar return request bhej sakte ho
- Product original condition me hona chahiye, packaging ke saath
- Customized ya personalized products returnable nahi hote
2. Refunds
- Refund request approve hone ke baad, paisa original payment method me wapas kar diya jayega
- Refund process me 5–7 business days lag sakte hain
3. Damaged or Incorrect Items
- Agar product damaged ya galat item receive hua hai, turant support team ko contact karo:
Email: [Your Email Address] - Hum product replace karenge ya refund provide karenge
4. Contact Us
Agar aapko refund ya return me koi problem ho, humse contact kare:
Email: [Your Email Address]
Address: [Your Business Address]